Formulario contactar-fr

0. PURPOSE AND ACCEPTANCE

This legal notice regulates the use of the web site or www.enriquerequena.es www.enriquerequena.com (hereinafter THE WEB), which is owned by Enrique society Requena, SL

Navigating the website ENRIQUE REQUENA, SL attributes the condition of user and implies the full and unreserved acceptance of each and every one of the provisions contained in this Privacy Policy, which may change.

The user undertakes to make proper use of the website in accordance with the laws, good faith, public order and traffic uses this Legal Notice. The user will be liable to ENRIQUE REQUENA SL, or against third parties for any damages that may arise out of breach of this obligation.

1. IDENTIFICATION AND COMMUNICATIONS

ENRIQUE REQUENA SL, in compliance with Law 34/2002, of July 11, services of the information society and electronic commerce, informs you that:

Your company name is: ENRIQUE REQUENA SL
The CIF is B46414330
Its headquarters are in: C / Cartagena, 3 - 46018 Valencia (Spain)
Entered in the Mercantile Registry of Valencia, Volume 2121, Book 705 of Section 4, Folio 128, Page 12.415, 1st entry

To contact us, we offer different means of contact as detailed below:

Phone: 0034 963 841 538 - 0034 601 257 265
Email: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.

All notices and communications between users and ENRIQUE REQUENA SL is deemed effective for all purposes, when conducted by mail or any other means than those detailed above.

2. CONDITIONS OF ACCESS AND USE

The website and its services are free access, however, ENRIQUE REQUENA SL conditions the use of some of the services offered on its website upon completion of the relevant form.
The user guarantees the authenticity and timeliness of all data communicated ENRIQUE REQUENA SL and shall be solely responsible for any false or inaccurate statements.

The user expressly agrees to make appropriate use of content and services ENRIQUE REQUENA SL and not to use them for, among others:

a) Spread contents, criminal, violent, pornographic, racist, xenophobic, offensive, justifying terrorism or, in general, contrary to law or public order.

b) Introduce into computer viruses or any proceedings which may alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems ENRIQUE REQUENA SL or third parties as well as hindering the access of other users to the website and its services through mass consumption of computing resources through which ENRIQUE REQUENA SL serves.

c) Trying to access email accounts of other users or to restricted areas of the computer systems of ENRIQUE Requena, SL or third parties and, if necessary, extract information.

d) Violate the rights of intellectual property, as well as violating the confidentiality of the information ENRIQUE REQUENA SL or others.

e) Impersonating another user, public administration or a third party.

f) reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the contents, unless you have permission from the copyright holder or it is legally permitted.

g) Collect data for advertising purposes or for sending any kind of publicity and communications for the purpose of sale or other commercial purposes without prior request or consent.

Website Intellectual Property

All website content, including text, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes are a work whose property belongs to ENRIQUE REQUENA SL, without being transferred to the user any rights to exploit them beyond what is necessary for the proper use of the website.

In short, users accessing this website may view the contents and effect, if any, authorized private copies provided that the elements are not given to others, or installed in servers connected to networks, or subject to any kind of exploitation.

Additionally, all trademarks, trade names or logos of any kind that appear on the site are owned by ENRIQUE REQUENA SL or its legal owners, which can be understood that the use or access to the user any rights conferred on them.

Distribution, modification, disposal or public communication of the contents and any other act that has not been expressly authorized by the owner of the rights of exploitation are prohibited.

The establishment of a hyperlink does not imply in any case the existence of relations between ENRIQUE Requena, SL and the owner of the website in which it is established, nor the acceptance and approval by ENRIQUE Requena, SL of its contents or services. Those who wish to establish a link must request prior written authorization ENRIQUE Requena, SL. In any case, the hyperlink will only allow access to the home page or start page from our website, also should refrain from statements or false, inaccurate or incorrect on ENRIQUE Requena, SL, or include illegal, contrary to morality and public order.

ENRIQUE Requena, SL not responsible for any use that give each user the materials made available on this website or its proceedings based on the same.

3. DISCLAIMER OF WARRANTIES AND LIABILITY

The content of this website is of a general nature and is for informational purposes only, without guarantee full access to all content, or its completeness, correctness, validity or currency, or suitability or fitness for a particular purpose.
ENRIQUE Requena, SL exclude, as far as permitted by law, any liability for damages of any kind arising from:

a) The inability to access the website or the lack of truthfulness, accuracy, completeness and / or timeliness of the content, as well as the existence of flaws and defects of all kinds of content transmitted, distributed, stored, made available to which is accessed through the web site or services offered.

b) The presence of viruses or other elements in the contents that may cause alterations in the computer systems, electronic documents or user data.

c) Failure to comply with the laws, good faith, public order and traffic uses this legal notice as a result of misuse of the website. In particular, by way of example, ENRIQUE Requena, SL not responsible for the actions of third parties who infringe intellectual property, trade secrets, rights to honor, personal and family privacy and image, as well as the rules on unfair competition and illegal advertising.

Also, ENRIQUE Requena, SL disclaims any responsibility for the information found outside this website and is not managed by our webmaster. The function of the links displayed on this website is solely to inform the user about the existence of other sources likely to extend the content provided by this website. ENRIQUE Requena, SL no representation or warranty regarding the operation or availability of linked sites, nor suggest, invite or recommend a visit to them, so you will not be responsible for the results obtained. ENRIQUE Requena, SL not responsible for the establishment of third party hyperlinks.

ENRIQUE Requena, SL puts great emphasis on the accuracy on the information made available on the website and made all the arrangements to ensure the reliability of it. However, you can not take responsibility for technical inaccuracies, typographical errors or omissions that the content of the page can take or the results that may be obtained from the use of this information. If you notice this type of problem, they can contact us through the contact form of the website.

4. PRIVACY POLICY

When we need information on the other hand, if we ask you to voluntarily provide explicitly. The data collected through the data collection forms web site or other means will be incorporated into a file of personal data duly registered in the General Register of the Data Protection Spanish Agency for Data Protection, which is ENRIQUE responsible Requena, SL This entity will treat the data confidentially and exclusively for the purpose of providing the services requested, with all security and legal guarantees imposed by Law 15/1999 of December 13, Protection of Personal Data, the Royal Decree 1720/2007, of December 21 and Law 34/2002, of July 11, Services Information Society and Electronic Commerce.

ENRIQUE Requena, SL You agree not to transfer, sell, or share data with third parties without your approval.

Also, ENRIQUE Requena, SL cancel or rectify the data is inaccurate, incomplete or no longer necessary or relevant for their purpose, in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data.

The user may revoke the consent and exercise rights of access, rectification, cancellation and opposition to that effect to the address of ENRIQUE Requena, SL, located in C / Cartagena, 3 - 46018 Valencia (Spain), properly identifying and indicating clearly display the specific right being exercised.

ENRIQUE Requena, SL adopts the safety levels required by the Act 15/1999 and other applicable regulations. However, assumes no liability for damages to third parties resulting from alterations can cause computer systems, electronic documents or user files.

ENRIQUE Requena, SL may use cookies during the service delivery site. Cookies are physical files of personal information stored on the user's terminal. The user has the ability to configure your browser so as to prevent the creation of cookie files or warn of it.

If you decide to leave our website via links to sites outside our organization, ENRIQUE Requena, SL not responsible for the privacy policies of such sites or the cookies that they can store on the user's computer.
If paying by Credit Card, you'll go directly to the secure virtual POS 4B, which belongs to Banco Popular, and the information you have (card number, date of issue, etc..) Are never provided by the bank to our company which can not have knowledge.

Our policy regarding e-mail is to send only communications you have asked to receive.
If you prefer not to receive these email messages will provide you through them the opportunity to exercise your right to cancel and waive receipt of these messages, in accordance with the provisions of Title III, Article 22 of Law 34 / 2002 Services for the Information Society and Electronic Commerce.

5. PROCEDURE IN THE EVENT OF ILLEGAL ACTIVITIES

In the event that any user or third party considers that there are facts or circumstances revealing the illegality of the use of any content and / or the performance of any activity on the web pages included in or accessible through the website, should send a notification to ENRIQUE Requena, SL properly identifying, specifying the alleged violations and declaring expressly and under its own responsibility that the information in the notification is accurate.

In any litigation attaching to the website of ENRIQUE Requena, SL, will apply Spanish law are competent Courts of Valencia (Spain).

6. PUBLICATIONS

The administrative information through the website does not replace the legal publicity of laws, regulations, plans, general provisions and acts which must be formally published in the official journals of public administration, which is the only instrument that attests their authenticity and content. The information on this website should be considered as a guide without legal validity.

Terms of sale

These Terms and Conditions are deemed accepted without reservation by the Buyer. The Seller reserves the right to update and / or modify the contents of these Terms and Conditions at any time without notice, so it is recommended to Buyer its periodic verification.

1. Product Choice

The Buyer is solely responsible for the choice of the product being purchased, and the use or function to which it is intended. Accordingly, and consistent with reports in catalogs, tariffs and / or general information about the product, Seller shall not be responsible or warrant that the product is suitable for technical applications intended by the Purchaser, or to achieve, in whole or in part, the objectives set for it when making your purchase of products.
The photographs, text, graphics, information and features that illustrate the way products are given for guidance and do not enter the contractual field. We decline all responsibility in case the existence of errors, omissions or changes in the characteristics of the products made by suppliers.

Products sold must be installed on vehicles or systems recommended by the manufacturer, by a competent and responsible. Seller may not ever held responsible for the consequences of a bad installation or improper use of a product on the vehicle.

2. How to order

To order any parts or product request, proceed as follows:

Access the menu option Parts Application and then select the type of image parts or product you want to order.
Fill the application form duly providing all the information necessary to detail precisely the product and then press the Send button. You will receive an identification number for your request.
We will receive your request and we made personalized pricing and customized. You will receive an email with notification of your budget.
You will access the website to the Purchase menu online, where you enter your order number and you can see its condition, mark or remove lines of your order and complete the payment online to receive their parts.
At any time during the application process and order, you can contact us to resolve any issues through:

Internet through our website: http://www.enriquerequena.com (24 hours a day, 365 days a year)
Email: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.
Phone: 0034 963 841 538 - 0034 601 257 265, from Monday to Friday from 9am to 19pm
Whatsapp: 0034 601 257 265
Line: 0034 601 257 265

3. Price and payment

The prices of our products are in Euros.

Prices do not include taxes that are applicable at all times in accordance with current tax legislation.

Whatever your country of origin, any order is payable in Euros.

Unless written agreement of the parties in another sense:

Goods are invoiced at the price of the proposal submitted and can be modified at any moments notice.
Prices contained in this proposal are before taxes and are limited to the quantities available in stock at the time of receipt of order.
The cash payment will be made through our secure payment platform.
The prices offered are intended for cash payments.

Failure by the Buyer to the provisions outlined above give the seller the right to cancel the order and terminate the contract and to claim damages.

We provide the payment by credit card online with secure transaction with Banco Popular 4B system. Operation is guaranteed and protected by encrypting the connection when your data is transmitted over the network. When you see the symbols of payment, you can consider that your transaction is safe as you are directed to the secure payment platform 4B. You do not give us at any time their data against your credit card, but it does directly to the bank. If our security department suspects an anomaly or fraud, we reserve the right to cancel the transaction for security reasons.

4. Availability

The availability of the products offered is subject to the volume of stock available at the Seller's premises or its suppliers.

In case of unavailability of the ordered product tested, or in case of non-acceptance by Buyer of the delivery date, Seller offered a replacement product to your customer, which will have the right to accept or reject. If the customer rejects the replacement product, you can not blame the seller for unavailability of the ordered product in stock from supplier or manufacturer.
In case of unavailability of all or part of the order, and / or refusal of the delivery date of the replacement products by the Buyer, be refunded by bank transfer within fifteen days after the payment of the Buyer .

5. Delivery

The products will be delivered to the delivery address specified by the Buyer or be collected from the Seller's address if it has been indicated in the order. The times given are indicative and correspond to the time of preparation of the order and delivery. The Buyer is not entitled to any compensation for any delays in delivery or the Seller may be responsible for the consequences.

In the case that within a matching order items whose availability dates are different, given their availability, delivery time will be marked by the article whose availability date is later. Seller shall notwithstanding the possibility of splitting deliveries. Conducted latter case, ie the partition of deliveries, the cost of treatment and forwarding only be billed for shipping only ..

Will be canceled and refund any order not issued, within fifteen days, if it has been entered. In case of abnormal delay, you will be notified via email.

In the event that the incumbent collection of the goods to Buyer and does not pick it up after making it available, the Seller shall be entitled to store the goods or after the Buyer challenged Forward for delivery or sale compensatory expense and this risk. In the case of successive deliveries if the Buyer continues not collect the goods, Seller may terminate the contract accordingly canceling backorder that part of serving.

Internal causes involving Seller's arrest, suspension or passenger delayed delivery, are entitled to extensions of time equivalent to the duration, but may not be invoked by the parties as a cause of cancellation of orders, except in cases force majeure.

Certain categories of products because of its size, can not be delivered via certain means of transport. For this reason, the Seller reserves the right to propose only available carriers during their buying process.

The Buyer must verify the conformity of the goods supplied at the time of delivery and before signing the delivery note. If Buyer is not satisfied with the delivered goods must be mentioned in this moment, in writing on the delivery note with her signature stating the reason for your complaint (damaged product ...). Buyer shall communicate their displeasure to the carrier no later than two working days following the delivery of the items and also forward a copy of the Seller.

6. Force majeure

In cases of force majeure impeding the manufacture or delivery of the goods, the Seller shall be entitled to delay, and if the causes persist for more than a month, to cancel orders without liability for damages in any case. Are considered as force majeure, including strikes, lack of transportation, accidents in factories, fire and, in general, any cause beyond the control of Seller.

7. Risk transfer

Unless the terms of the bill indicate otherwise, the risk is transferred to the Buyer at the time of the arrival of the goods to the destination indicated by him for delivery or at the time that they are made available to those in the Seller's premises for collection by or on behalf of Buyer. The risk is transferred even if the buyer decides to delay collection.

Possible claims against the carrier in the event that their attention to the arrival of the goods, or by differences in the amount, either due to transport defects shall:

made immediately in the same delivery documents in the possession of the carrier.
be confirmed to the carrier by registered letter with acknowledgment of receipt within three working days of the delivery date.

8. Satisfaction Policy, return or claim

Only complaints received by email, letter or fax will be accepted. The deadline for claiming will be:

five days after arrival of the goods at the destination specified by Buyer, if patent nonconformity between delivery and order in terms of quality or quantity.
before use and at the latest, within ten days after the arrival of the goods to the destination specified by Buyer, if the defect or irregularity can not be detected by simple elementary examination or testing.
The finding of a defect that affects only part of the goods delivered, does not entitle the Buyer to reject totally the same.

If instead what you want is an exchange Buyer must inform by email. After that the buyer must send the item running with shipping charge, in its original packaging, intact, along with all possible accessories, operating instructions and documentation to our address.

Any product damaged or whose original packaging were damaged will not be refunded in whole or in part depending on the conditions. If the item was sent incomplete or damaged, an exemption applies depending on the diagnosis made by the service center and customer justify this exemption sending a document.

Warning: You may not accept any return or exchange if the packaging has been opened.

The Seller agrees to refund the purchase, within a period not exceeding one month after receipt of the products. Reimbursement will be made by bank transfer.

9. Guarantees and After Sales Service

Buyer benefits from the legal guarantee against hidden defects. For the steps to be followed to problems or failures in a product Buyer may contact the Seller and to be eligible for the warranty, Purchaser must imperatively keep the invoice of purchase.

The warranties do not cover:

replacing consumables (bulbs, wiper blades, batteries, discs, filters, fuses ...)
abnormal use or outside the recommended uses of the products,
defects and their consequences related to the use nonconforming use for which the product is intended (competición. ..)
defects and their consequences related to any external cause.
All our products are original brand, new or remanufactured, and manufacturer's warranty.

The product must not have been mounted on the vehicle.

Logically, if the product was not requested or is defective, this warranty includes it.

You can use the packaging as parcel turnover (not paste directly on the cardboard shipping replacement order because the manufacturer can not accept the product).

Depending on the condition of returned parts (incomplete, damaged, packaging in bad condition), the refund may be rejected.

In any case we will bear the expenses incurred in assembly hours produced by a warranty.

10. Environmental management of packaging and packaging waste

The final holder in Spain of packaging waste or used container, is responsible for delivery to appropriate environmental management, in accordance with Law 11/1997, Royal Decree 782/1998, Royal Decree 252/2006 and related legislation . The final holder in any other member state of the European Union packaging waste or used container is responsible for the proper environmental management in accordance with Directive 1994/62 EEC of December 20 and 2004/12 EEC of 11 February and applicable state regulations.
For the other countries will be applicable State legislation in force in each of them in terms of the management of packaging waste.

11. Jurisdiction

The Seller shall not be liable for non-fulfillment of these conditions in case of force majeure and in case of default by the Purchaser or any unforeseeable by a person outside the contract.
The parties mutually agree that any dispute, regardless of its nature, on this sale, compliance, enforcement and interpretation will be the exclusive jurisdiction of the courts of the place of the registered office of the seller, ie the city of Valencia (Spain ).

Updated: June 2013